Melanie began her working career salting pork bellies to later be turned into bacon at a local meat market at age 12. Her initial career path while in college was to train Shamu. This afforded her the opportunity to study abroad in Costa Rica and chase mating turtles throughout Presque Isle, but once realizing that there are only so many Shamus, she redirected her trajectory towards business and politics. Melanie became a licensed travel agent in 2024 and has helped families and businesses plan cost effective, impactful trips.

During a long and successful career in global marketing, the bonus was an extensive amount of travel. My responsibility/focus was being "in-country" in ways visitors often overlook - Not just seeing but exploring, learning, and understanding people's lives, communities, customs, and cultures. These ethnographic explorations have provided a true appreciation for all parts of the world. My goal is to bring that vantage point to our clients. Five years ago, I began a Family Office for Travel to develop multi-year / multi-generational itineraries driven by Client interests. 

We are a boutique luxury agency focused on providing top tier service at amazing prices for business and first class flights as well as 4 and 5-star hotels. Our commitment to our clients needs is the key to our success!

Sofiane Ghorbel, Founder of AmeriMed Luxury Escapes, brings extensive experience managing luxury hotels, with leadership roles across Europe, North Africa, and the U.S., and training from EHL in Switzerland and Certified at Cornell University Hotel School. His background includes collaborations with top chefs and prestigious hotels like Beau-Rivage Palace and InterContinental Paris.  

Myriam Ghorbel, Director of Partnerships, draws on two decades in global development, with leadership roles at the UN and The Global Fund. She holds a BA from Connecticut College and an MA from Columbia University SIPA. Together, they craft elevated, purposeful journeys rooted in authenticity and cultural connection. 

With 15+ years of experience designing and leading transformative tours across the globe, Nadine Paulo brings expertise, passion, and a personal touch to every journey. She’s guided hundreds through Europe and beyond, always with a knack for uncovering hidden gems far from crowds.

An award-winning tour designer, Nadine has been honored for her work in sustainable travel and iconic experiences. Her thoughtfully crafted trips are immersive journeys for curious, conscious travelers craving connection and meaning.

A respected voice in the travel industry, Nadine is often quoted by major outlets including The Washington Post and Travel Weekly for her travel wisdom. 

The Downing Partners is a boutique travel planning firm co-founded by cousins Bizzy and Katy. Inspired by their remarkable grandmother’s 112-year legacy of curiosity and adventure, they specialize in tailor-made journeys rooted in high-touch, personalized service. From immersive culinary travel and milestone celebrations to cultural deep-dives, every itinerary reflects your unique passions. 

Ideal for individuals, couples, and small groups who value discretion and detail, The Downing Partners are available 24/7 to ensure seamless, stress-free travel. 

As a transparent, fee-based agency, they accept no hidden mark-ups —clients pay for creativity, access, and expert guidance.  Your complete satisfaction is their primary goal. 

I'm not just a travel advisor; I'm your spirited companion on this exciting quest to conquer all that's on your bucket list and beyond. 

As a 30-something with an insatiable passion for plane tickets and embracing the next big adventure, I've turned my love for meeting new people/seeing new places into an art form. 

As a professional trip designer, I am here to redefine your endeavors around the globe and show you the absolute best of this big, beautiful world. 

Together, let's create moments that defy the extraordinary.

I'm a world traveller at heart - have been to 59 countries and counting. Had the good fortune of growing up in Europe, so the travel bug started young. Looking forward to making your travel dreams a reality. If you need sound, expert advice from a professional who has 'been there and done that', look no further. Three fun facts about me - I hold two World Championship Masters track and field titles, lived and worked in seven countries, and love cooking Jamaican cuisine! 

I design personalized getaways that go far beyond the ordinary. Whether it’s a once-in-a-lifetime honeymoon, a multi-generational adventure, or a weekend escape, I handle every detail with care and creativity so my clients can relax and enjoy. 

 I’m also a proud mom and wife, which means I understand the value of precious time together. Family always comes first in my life, and that perspective guides the way I plan travel: thoughtfully, meaningfully, and with heart. 

Father of two and husband to a wonderful wife. Recently, we added another member to the family, Como, our pet puppy. 

 I’m passionate about fitness, Brazilian Jiu-Jitsu, and exploring the world together, especially beaches and scenic getaways. As a family, we’re always up for a new adventure and love making lasting memories. 

 I enjoy learning new things and have never lost the curiosity I had as a child. I love reading, appreciating art, listening to audiobooks, or simply relaxing with a good film.  

With more than two decades of experience in the travel industry on land & on cruise ships with a luxury background, I’ve had the privilege of exploring some of the world’s most captivating destinations. I’m passionate about expansion and curiosity in life, continually evolving as a human being and offering the same transformative experiences to my clients whether spiritually, physically, intellectually, or professionally. I love connecting people from all cultures and embracing the diversity of the world. I specialize in creating unique, transformational journeys with a focus on Holistic health, Healing Arts and Cultural immersions.  

I'm someone who thrives on connection—whether it's through sharing a meal, exploring new cultures, or simply making people feel at home. I have a deep love for cooking and entertaining, and I believe that the best memories are made around the table. Traveling the world fuels my curiosity and creativity, allowing me to bring new flavors, stories, and perspectives into everything I do. Above all, I value meaningful relationships and creating moments that bring people together.   

I’m Haley Serra, founder of Serra Luxury Travel, where I design bespoke, food-, wine-, and art-focused journeys across Europe. With a background in art history and years of experience crafting custom itineraries—including over 40 to Italy in 2024 alone—I bring depth, creativity, and insider knowledge to every trip. My concierge-style approach is personal and collaborative, built for travelers who want meaningful, beautifully curated experiences—without the stress of planning. Whether it's a vineyard lunch in Tuscany or a behind-the-scenes museum tour in Florence, I create immersive journeys that are as enriching as they are effortless.   

My name is Ronan, from the Philippines, I've been living in Bermuda for 25 years. Married with three children ages 22, 11, and 10, loved to help people. I used to work in the hospitality business as a waiter. Right now, I am working full-time as a Produce assistant.

I currently provide immigration services, such as passports (Bermuda, British, Indian), visas, work permit, Bermuda/British Status.  With many years of experience as a travel agent, I am thrilled to be back in the travel industry providing great service in all travel aspects.

I was born and raised in Bermuda. I speak, read and write fluent English and Portuguese. I started my career at Argus Insurance in the year 2000 as an administrator sorting Workmen's Compensation Claims. Not long after I was promoted to Underwriter for the Property & Casualty department and later Supervisor. In 2014 I moved on to work for the family pet store Noah's Ark as an assistant to management as well as hands on customer service. I now work as an independent contractor for BermudAir since launching in 2023 supporting customer service needs and administration.